Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Follett products

The group "New Technologies" offers for review the products of the plant Follett: ice makers, dispensers, ice storage bins, water filtration systems, medical refrigerators, freezers, accessories
  • Ice makers Follett
    Ice makers
    MCC425ABS, MCC425WBS, etc.
  • Ice and water dispensers Follett
    Ice and water dispensers
    C12CI425A-L, C12CI425A-LI, etc.
  • Ice and beverage dispensers Follett
    Ice and beverage dispensers
    VU155, VU155N, etc.
  • Ice storage bins Follett
    Ice storage bins
    UMD414, UFD414, etc.
  • Water filtration systems Follett
    Water filtration systems
    00130229, 00978957, etc.
  • Compact medical refrigerators Follett
    Compact medical refrigerators
    REF1, REF2, etc.
  • Compact medical freezers Follett
    Compact medical freezers
    FZR1, FZR2, etc.
  • Full-size medical refrigerators Follett
    Full-size medical refrigerators
    REF12, REF, etc.
  • Full-size medical freezers Follett
    Full-size medical freezers
    FZR20-LB, FZR25-LB, etc.
  • Accessories Follett
    Accessories
    SafeCLEAN Plus, IMS-III, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact
Send your question now: